The Scout battery level indicator may take some time to display correctly. The device makes a battery measurement every minute, but when the device is first connected or when it reconnects to the app, it may be a few minutes before it is initialized and the correct value is displayed.
Articles in this section
- I am unable to add Scout to Apple Find My app
- I can't disarm / arm my Scout - the Scout is non responsive in the app
- My Scout is too sensitive and the alarm is easily triggered
- Scout is not responsive or disappeared from the Knog app
- I attempted a firmware update but the update failed
- I can use Find My to locate my Scout, but I can’t connect to the Knog App
- My Knog app is frozen after I performed a firmware update of the Scout.
- The alarm was triggered on my Scout, but no notification was received on my iPhone
- My Scout can’t connect in the Knog App correctly - I see it constantly switch between connecting and disconnected
- I attempted to connect my Scout to the Find My app, but failed to finalize the setup. My Scout is no longer discoverable in the Apple Find My app to connect.
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