Firstly, try to force close the Find My app and reopen it. If this does not resolve the issue, connect your Scout to power via the USB-C port to reset it. If the issue is still not resolved, please check your device firmware via the Knog app to ensure it’s up to date.
if you are having trouble connecting Scout to Find My, please refer to the Scout User Guides found here. You can also find troubleshooting advice for establishing a Find My connection here.