All Australian orders are sent via Auspost. All international orders are shipped via DHL.
For more information regarding shipping rates and delivery times, please head here.
Contact Us
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Send us a message
Can't find the answer to your question here? Our dedicated customer service team are happy to help answer any questions you may have.
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Our customer service hours:
8:00am - 5:00pm AEST Monday to Thursday. Our customer service team is based in Melbourne, Australia.
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Submit a warranty claim
All Scout products are backed by a two year warranty. If you have experienced a product fault, you can submit a warranty claim here.