For any critical firmware updates, the Knog app will prompt you to conduct an update via a notification.
Firmware updates can be found in each connected Scouts device settings under Update Firmware. Select the most current update available and click Update. The firmware update will begin.
The firmware update process is the same for Scout Travel.
Can't find the answer to your question here? Our dedicated customer service team are happy to help answer any questions you may have.
8:00am - 5:00pm AEST Monday to Thursday. Our customer service team is based in Melbourne, Australia.
All Scout products are backed by a two year warranty. If you have experienced a product fault, you can submit a warranty claim here.