We stand behind everything we design, which is why we offer a two year warranty on all products and have a 30-day returns policy for orders made via www.scout.store
Two Year warranty
All Scout products hold a two year warranty from date of purchase. We will cover defective hardware, software faults & factory defects. We won't cover ordinary wear and tear or damage caused by improper use or accidents.
If you believe you have received a faulty item and you purchased from us directly, please complete this Warranty Form. If we can't resolve the issue, we will arrange for a replacement product to be sent to you.
If you purchased from a retailer or shop, it is generally best practice to contact your point of purchase to initiate a warranty claim.
How Do I submit a warranty claim?
Bought from a shop? It is usually best practice to go directly to that store, or contact them online to submit a claim.
Bought from www.scout.store?
Fill out this form and make sure you have all the required information.