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How do I Submit a Warranty Claim?

All Scout products hold a two year warranty, valid from your date of purchase.

Please check the following page to check out what is covered under warranty.

Bought from a shop?  It is usually best practice to contact your point of purchase directly to initiate a warranty claim (this is usually quicker and more economical if you are not based in Australia too!).

Bought from www.scout.store?

Fill out this form and make sure you have all the required information. A Scout customer service team member will assess your submission and get back to you as soon as possible.

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  • Submit a warranty claim

    All Scout products are backed by a two year warranty. If you have experienced a product fault, you can submit a warranty claim here.