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I haven't received my order yet

All orders from www.scout.store are shipped via Australia Post (AU orders) or DHL (international orders) from Melbourne, Australia.

If you’re based in Australia, express post orders should take no more than 2-3 days to reach you. For standard Auspost shipping please allow up to 7 business days.

For international orders, please allow up to 7 business days from the date of your shipping confirmation email to receive your order. Alternatively, you can always check the tracking details emailed to you when your order ships. If you can't find your tracking information, please check your spam/junk folders as occasionally these emails can wind up here by accident.

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