51 results for "Find My"
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How do I update my Scout Travel firmware ?
For any critical firmware updates, the Knog app will prompt you to conduct this update. Firmware updates can be found -
How do I know if my Scout Travel has gone outside the Bluetooth range ?
If the Scout Travel goes outside the Bluetooth range, the Knog app will display a ‘Disconnected’ banner notification, provided -
Can I connect my Scout Bike to multiple devices / phones via the Knog app ?
In short, no. As a security device the Scout Bike utilizes a bonded bluetooth connection with your phone. It is only possible -
I can't disarm / arm my Scout - the Scout is non responsive in the app
the Scout up again to see if this fixes the problem. You can find the Factory reset process for Scout Bike here, and for Scout -
Can I connect my Scout Travel to multiple devices / phones via the Knog app ?
In short, no. As a security device the Scout Travel utilizes a bonded bluetooth connection with your phone. It is only -
My Knog app is frozen after I performed a firmware update of the Scout.
Under any circumstances DO NOT attempt to remove the Scout from the iOS Bluetooth device list to resolve the connection. -
I am unable to update my Scout firmware via the Knog app as it says the battery level is too low
Connect the Scout to a USB-C charger and try the process again once it is fully charged - the update should then be successful -
Shipping & Delivery Information
receiver. Please check with your local customs authorities to find out if any import duties or taxes will apply to your shipment -
Is Scout Travel supported on Apple Watch ?
Scout Travel can be located using ‘Find Items’ on an Apple Watch series 4 or above. The Knog mobile app is not yet supported -
Is Scout Bike supported on Apple Watch ?
Scout Bike can be located using ‘Find Items’ on an Apple Watch series 4 or above. The Knog mobile app is not yet supported