42 results for "Set Up"
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Shipping & Delivery Information
progress (be sure to check your junk email, sometimes it ends up there). Orders generally cannot be amended or cancelled once -
Can I connect my Scout Travel to multiple devices / phones via the Knog app ?
only have READ ONLY access ( meaning you cannot update any settings or arm/disarm your Scouts using a secondary device!). -
Is Scout compatible with Android devices?
certainly something we are working towards though! You can sign up to join the waitlist to be notified of an Android release via -
Can I change the Scout Travel alarm tone volume in the Knog app?
loudness of the alert tone on your iPhone via the Knog app settings. This information also applies to Scout Bike. -
When will my order be shipped?
the weekend or a public holiday in which case please allow up to 72 hours. Tracking information will be emailed to you -
My Knog app is frozen after I performed a firmware update of the Scout.
the Knog app by bringing the app to center screen, then swipe up to close it. Reopening the Knog app should re-establish the -
What happens after I have placed an order?
progress (be sure to check your junk email, sometimes it ends up there). Orders generally cannot be amended, updated or cancelled -
My Scout is non-responsive in the Find My app
check your device firmware via the Knog app to ensure it’s up to date. if you are having trouble connecting Scout to Find -
Where can I find tracking for my order?
received your order confirmation email, this will be followed up by an email from Auspost or DHL to confirm that your order -
How do I know if my Scout Bike has gone outside the Bluetooth range?
closing the Knog app by swiping up on your phone to open all running apps, then swipe up again on the Knog app to completely