51 results for "Find My"
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Can you ship to my country?
currently ship to you, although you can always reach out to us to find out if we have a distributor in your region (or you can check -
When will my order be shipped?
Orders are generally shipped within 24 hours unless your order had been placed during the weekend or a public holiday in -
My Scout is too sensitive and the alarm is easily triggered
accelerometer (which registers movement/location data) is a fine balancing act and so we have decided to err on the side of -
How do I set up my Scout Travel ?
your Scout Travel? You can find our simple step by step set up guide here. You can also find set up instructions via the -
How do I name / rename my scout Travel in the Knog app?
In the Knog app, select the Scout you wish to rename and navigate to the device settings. Scroll down to Rename. Choose desired -
How do I change my phones alarm tone for Scout Travel ?
This article contains instructions for changing the alarm tone your phone sounds when your Scout Travel alarm is triggered -
How do I update my Scout Bike firmware ?
For any critical firmware updates, the Knog app will prompt you to conduct this update via a notification. Firmware updates -
How do I update my Scout Bike firmware ?
For any critical firmware updates, the Knog app will prompt you to conduct an update via a notification. Firmware updates -
What is the actual distance that my phone will be notified of the alarm trigger when the Scout is outside and I am inside ?
The alarm will only send notifications to your phone when in Bluetooth range. This range may vary depending on what is between -
How do I know if my Scout Bike has gone outside the Bluetooth range?
If the Scout is out of range, the Knog app will show ‘Disconnected’ . Your Scout will remain armed, even if you are outside